You manage and sell tickets to your events through fatsoma or on your website. In this article you ll learn how to refund an order. 6 4 6 if the promoter agrees to provide the customer with a refund in accordance with clauses 6 4 4 or 6 4 5 and notifies fatsoma that it has agreed to provide such refund fatsoma will process any refund due to such customer within a reasonable period and in any case within 30 days of the day the refund is notified by the promoter.
